Business Strategy and Outlook
| Matthew Young |UPS is the giant among global small-parcel delivery companies, and it’s one of three commercial providers that dominate the landscape; FedEx and UPS are the major U.S. incumbents, while DHL Express leads in Europe. UPS has also raised its exposure to the asset-light third-party freight brokerage market, especially with its 2016 acquisition of truckload broker Coyote Logistics. Note the firm divested its LTL trucking division, UPS Freight, in second-quarter 2021 as part of new CEO Carol Tomé's "better, not bigger" framework.