Business Strategy and Outlook
| Joshua Aguilar |We view Illinois Tool Works as a well-run collection of moaty businesses. The company focuses on niche markets, with most of its activities centered on resolving its most valuable customers’ pain points. ITW’s products and services are designed to reduce customers’ costs, either through ease of use, which cuts down on training costs, ensuring compliance with environmental and safety standards through quality products, or eliminating steps in a manufacturing process or parts in an assembly.